Terms & Conditions 

The company's core business is the creation, production and sale of high-end ready-made clothing, which it distributes worldwide under the RIGOUT brand. In order to best meet the requirements of customers, a system for the selection of goods for sale has been introduced on the Internet.

Rigout LTD, registration no. 40203388878, address: Liedaga iela 30, Priedkalne, Garkalne parish, Ropažu nov., LV-1024, hereinafter - the online store - provides the content available on the website www.rigout.shop and provides goods / services in accordance with the Terms of Use set out below. These standard terms and conditions of sale and use set out the respective rights and obligations of the parties with regard to the sale of goods to customers and the use of the website. The customer confirms that he is duly aware of these rights and obligations.

1. General provisions

If the consumer purchases goods / services through the website, then such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing the distance contract, including, but not limited to, the Law of the Republic of Latvia Regulations of the Cabinet of Ministers of the Republic “Regulations on Distance Contracts” etc.

2. Making purchases

The Website offers for sale goods that are on the Website on the day the customer visits and that have been designated as sold by the Company. The goods are offered for sale within the limits of the stocks available for sale.

The photographs attached to the goods are as true as possible, but they cannot bear a perfect resemblance to any particular item.

The prices and specifications of the products sold in the online store (detailed description: properties, characteristics, composition, care instructions, etc.) are indicated next to the products.

Add the desired products to the shopping cart to place an order. Fill in all the required fields and choose the most suitable delivery method. The total cost of the order with delivery is then displayed on the screen. Make a purchase payment to complete your order.

3. Payment terms

The billing currency on the site is the euro. The purchase can be paid for by choosing the following payment methods provided by JSC BluOr Bank:

  • Visa / Mastercard card payments

Important! Using the online banking payment method, confirm the order and click the "Return to merchant" button. Personal data required for making payments is transferred to the licensed payment institution JSC BluOr Bank.

The agreement enters into force upon successful payment to the online store's bank account. If for any reason it is not possible to fulfill the order, the Buyer will be informed and the amount paid will be refunded as soon as possible, but not later than within 14 days after receipt of the notice.

4. Terms of delivery

Goods are delivered to (EU, EEA and UK and “Swiss Confederation”) Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Greece, Estonia, Croatia, Ireland, Italy, Cyprus, Latvia, United Kingdom, Lithuania, Luxembourg, Malta , The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, Spain, Hungary, Germany, Sweden, EEA countries, Iceland, Liechtenstein, Norway, the Swiss Confederation.

The purchased goods are delivered using: SIA Venipak and SIA Omniva services.

Delivery is provided by:

  •  Venipak LTD

In the Baltic region through - courier, parcel terminal, pick-up point.

Transition European countries by courier.

  • Omniva LTD

In the Baltic region through courier, parcel post, mediation.

Transition European countries by courier.

All fees and taxes payable to receive the shipment at the destination of delivery shall be borne by the Buyer. Shipping costs are shown before order confirmation. The purchased goods are delivered to the address specified by the Buyer within 1-5 working days. In exceptional cases, we have the right to send the goods up to 45 calendar days, informing the customer.

5. Right of Return

The Buyer has the right to return the Product within 14 calendar days from the receipt of the Product. The right of  return does not apply if the Buyer is a legal entity.

Return are always free.

Procedure:

1. Please send an email to [email protected] to let us know about your upcoming return with your order number.

2. Expect information about your planned courier visit

3. Pack the goods by attaching a delivery note with the order number.

4. Your refund will be made within 72 hours of receiving your return. Your refund will be made to the credit card that was used to pay for the order.

EXCHANGE

RIGOUT does not exchange. You will receive a refund if you return your order.

Important information:

  • Make sure all items are exactly as you received them and still have all the markings.

If the goods are misused or damaged, the online store has the right to reduce